Be a part of Singapore’s premier music school!

Joy Music Studio is an established music school in Marine Parade. We’re looking for a warm, confident and highly organised Studio Coordinators who can respond to enquiries, nurture leads into trial sign-ups, manage schedules/invoices accurately, and support events.

Job Responsibilities

  • Customer care & lead nurturing (core)

    • Respond to enquiries

    • Proactively encourage leads to sign up for trials

    • Arrange trial lessons and onboard new students

    • Keep clear notes so no leads fall through the cracks

  • Scheduling, invoicing & operations (core)

    • Coordinate between parents, students and teachers for scheduling/reschedules

    • Maintain tidy records and systems for customer support and invoicing

    • Prepare/send monthly invoices accurately and on time

    • Track payments and handle parent questions professionally

    • Manage basic inventory (books) and support day-to-day studio operations

    Events support (required)

    • Support concerts/workshops/camps (coordination + on-the-day operations)

    • Assist with event communications/logistics and basic photo/video capture when needed

Work Arrangements

  • Days: 3-5 days per week (weekends are required)

  • Shifts: 11:00am–7:00pm and Weekends: 8:30am–6:30pm (Days are generally fixed once agreed with occasional roster changes within these hours.)

  • Event Support (concerts/workshops/camps) with occasional additional hours is required

  • Salaried/Hourly options possible

Pre-requisites

  • Highly committed:

    • Highly punctual and reliable — arriving on time is essential

    • At least 2 years commitment to the role (we invest in training; this role takes time to master)

  • Excellent at:

    • Organizing and managing scheduling changes

    • Prepare invoices with accuracy (monthly invoices, parent questions)

    • Lead follow-ups to convert enquiries into trial sign-ups (WhatsApp/Phone Calls/Email)

    • Using Google Sheets and learning new systems

    • Warm, professional communication with parents and students

  • Nice to have:

    • Music or education/tuition experience

    • Customer-facing or operations related experience

What we offer

  • Paid annual leave & medical leave

  • Medical Insurance coverage

  • Clear training and mentorship

  • Team support and structured systems

  • Discounts on music lessons at Joy Music Studio

  • Annual training allowance (approved courses/certifications)

  • Friendly and supportive work environment

How to Apply

Fill out the simple form below, then email your cover memo & resume in PDF document to admin@joymusicstudio.sg

Application Form: